Effective date: 17 August 2026
1. About these terms
These Terms and Conditions apply to electrical services supplied by Connected Spark Electrical (REC 37688) in Victoria and to the use of connectedsparkelectrical.com.au. By accepting a quotation, booking a service or engaging us to perform work, you agree to these terms.
2. Electrical services
Connected Spark Electrical provides residential and commercial electrical services. Electrical work is carried out by, or under the supervision of, a licensed electrician and is completed in accordance with applicable Australian Standards and Victorian requirements relevant to the agreed scope of work.
3. Quotations and changes to scope
Unless otherwise stated in writing, quotations are valid for 30 days from their date of issue. A quotation is based on the information available when it is prepared. If site conditions, customer requirements or the scope of work change after assessment, we may need to vary the work, timing or quoted amount before proceeding.
4. Access and information
You are responsible for providing reasonable site access, accurate information about the property and any relevant existing electrical conditions known to you. If access is restricted or additional work becomes necessary because of previously unknown site conditions, we will discuss the next step with you before undertaking work outside the agreed scope where practicable.
5. Payment
Payment terms are as specified on the relevant invoice. Connected Spark Electrical accepts bank transfer and major credit cards. Overdue accounts may incur interest charges.
6. GST status
Connected Spark Electrical is not registered for GST. Accordingly, no GST is included in or added to our quoted prices or invoices. Should our annual turnover reach the applicable registration threshold, we will register for GST and update pricing accordingly, notifying customers at that time.
7. Certificates and compliance
Where required for the completed electrical work, Connected Spark Electrical will issue a Certificate of Electrical Safety. You should retain certificates, invoices and any product documentation supplied with your job records.
8. Workmanship warranty
We warrant our workmanship for 12 months from the date of completion. This warranty does not cover damage caused by third parties, misuse, lack of maintenance, alteration by others, product faults outside our control, or events beyond our reasonable control.
9. Limitation of liability
To the maximum extent permitted by law, Connected Spark Electrical’s liability for a claim arising from its services is limited to the amount paid for those services. Nothing in these terms excludes, restricts or modifies rights that cannot lawfully be excluded under applicable consumer law.
10. Website information
Information on this website is provided in good faith as general information about Connected Spark Electrical and its services. It is not a substitute for an on-site assessment or service-specific advice. We do not guarantee that all website information is complete, current or suitable for every property or situation.
11. Contact
If you have a question about these terms or an invoice, contact Connected Spark Electrical at info@connectedsparkelectrical.com.au or call 0468 097 469.